Why Most Customer Presentations Fail (And How to Fix Them)
The ultimate measure of a successful presentation isn't how comprehensive it is. Rather, it's how actionable and impactful it feels to your customer.
Latest Posts
•Customer Success
What Pre-Sales Can Teach Us About Customer Success Excellence
Understanding where a customer came from (initial pain points, expectations set during sales) and where they want to go (their strategic vision) is what allows CS to be a trusted guide, not just a reactive service function.
•Customer Success
Renewals are a test. Here’s how the best teams prepare.
Retention is a matching problem. It’s not about communicating generic value. It’s about surfacing targeted value at the moment when it’s most relevant.
•AI
The Power of Context: Creating AI-Driven Customer Presentations That Drive Engagement
Learn how leveraging business, conversation, and customer context creates personalized, data-driven presentations that boost customer success and retention.
•Korl
How Korl Pivoted from Product Updates to Customer Growth
Real breakthroughs happen when you listen closely to where your customers feel the pain. For Korl, it meant shifting from streamlining product workflows to empowering customer-facing teams to drive growth.
•Korl
Dear Customer Teams: You Deserve Better Tools
Most CS tools weren’t designed for the scale you’re being asked to manage or how today’s customers want to engage.
•Korl
Introducing Korl: The AI That Turns Scattered Data Into Revenue-Driving Conversations
Korl is the missing link between your products, your customers, and the high-impact conversations that drive revenue. It transforms scattered product and customer data into tailored, ready-to-share presentations and messages.